What is GPA Training?
GPA Training (Gentle Persuasive Approaches) is a mandatory, evidence-based education program required for Personal Support Workers (PSWs) working in long-term care, retirement homes, hospitals, and community care settings across Ontario.
This training focuses on understanding responsive behaviours in seniors—particularly those living with dementia, cognitive impairment, mental health conditions, or complex care needs—and teaches PSWs how to respond safely, respectfully, and professionally.
At Elite Royal International Career College (ERICC), GPA Training is integrated into our PSW program to ensure students are workplace-ready and compliant with employer and placement expectations.
Why GPA Training Matters for PSWs
Employers and placement sites expect PSWs to:
● Understand the root causes of responsive behaviours
● Use non-physical, person-centred approaches
● Maintain dignity, respect, and safety for residents
● Reduce risk of injury to residents and staff
● Follow Ministry and long-term care compliance standards
Completing GPA Training improves employability and prepares students for real-world caregiving environments.
What Students Will Learn
Through GPA Training, PSW students will learn how to:
● Recognize and interpret responsive behaviours
● Understand the impact of dementia, delirium, and mental health on behaviour
● Apply person-centred care principles
● Use de-escalation and communication techniques
● Ensure safety for themselves, residents, and coworkers
● Respond appropriately in challenging care situations
Training emphasizes empathy, observation, critical thinking, and respectful care.
How GPA Training is Delivered at ERICC
● Delivered by trained and approved instructors
● Combination of theory, discussion, and practical scenarios
● Aligned with placement and employer expectations
● Scheduled during the PSW program prior to placement
Students must complete GPA Training successfully to remain eligible for clinical placement.
Is GPA Training Mandatory?
Yes. GPA Training is required for PSWs entering:
● Long-Term Care Homes
● Retirement Homes
● Hospitals
● Community and Home Care Agencies
Most placement sites will not accept students without proof of GPA Training.
Certification and Records
Upon successful completion:
● GPA Training completion is recorded in the student file
● Proof may be shared with placement sites and employers upon request
● Students are expected to follow GPA principles throughout their training and employment
GPA Training and Clinical Placement
GPA Training supports successful placement by ensuring students:
● Understand professional boundaries
● Follow safe behaviour management practices
● Meet facility compliance requirements
● Demonstrate confidence in complex care environments
Failure to complete GPA Training may delay or prevent placement.
Who Should Take GPA Training?
This training is designed for:
● PSW students
● New graduates entering healthcare settings
● Caregivers working with seniors and vulnerable populations
At ERICC, GPA Training is a required component of the PSW diploma program.
Ready to Start Your PSW Career?
GPA Training is just one of the many ways Elite Royal International Career College prepares PSW students for success in today’s healthcare system.
